Health Club
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Do you have an app for class booking?
Yes! With our app, you can easily book classes, follow news and events, etc. while you are on the go.
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What is the period of notice?
Current month + 30 days.
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Can I suspend my membership, and what will it cost?
Yes, of course. The maximum on hold period per calendar year is 3 months. Each period must last a minimum of 14 days and a maximum of 3 months.
Price is DKK 100. -
Can I only buy a membership for the pool or a class?
No. Sorry. We sell membership as a pack (fitness, pool, classes and squash).
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Any discounts for students/families?
No. Sorry.
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Are kids welcome in the pool?
Children aged 5 and over are welcome in the pool. Hotel guests can take their kids for free. Fitness guests need to buy a day pass.
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Can I arrange a family contract with you?
Yes, no problem. Simply contact our Fitness Manager on +45 3527 1501.
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Do I need to be a member to buy personal training?
No, you don’t. Personal training is available without membership.
Read more about personal training here. -
Are you open on public holidays?
Yes. We are open 365 days a year.
Weekdays 5.30 am to 11 pm, weekends and public holidays 7 am to 10 pm.NB: special opening hours on 24/12, 31/12 and 1/1.
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Can I park while I train?
Yes. You can park for free for up to 3 hours in front of Charlottehaven when you have an active membership. Remember to register your car using the check-in screen.
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Can my mum/dad/friend etc. pay my membership?
Yes. The option for someone else to pay is available when you open your membership. We need written confirmation from the person paying your membership.
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Can I hire spinning shoes, bathing cap or squash rackets?
You can borrow a pair of spinning shoes by leaving your key as deposit. Bathing caps can be hired for DKK 10, and squash rackets for DKK 35.
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How big is the pool?
20 m long, and between 1.5 and 2.5 m deep.
Water temperature is 27C.